Wisconsin Investigating Best Buy Stores

The Wisconsin Division of Trade and Consumer Protection has received numerous complaints over the way Best Buy stores in the state treat customers, and is referring its investigation to the state attorney general's office for possible enforcement, according to the Wisconsin State Journal. 89 complaints have been received over the past two years, involving problems such as unauthorized credit card charges, unpaid rebates, failure to refund for faulty products, repackaging old or used products in new boxes and difficulty in obtaining warranty service. State law allows the attorney general to sue for restitution for customers plus impose a fine of $200 per violation. The attorney general's office is reviewing the case and has not commented. Best Buy denies any wrongdoing.